TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Customer Service Associates are responsible for in-bound calls displaying great customer service skills to ensure highest level of customer satisfaction.
Uses proper phone etiquette to provide great customer service for incoming calls for various cases and projectsCommunicates effectively and address customers’ needs to provide accurate information, process inquiries, and solve problems. Escalates the calls as neededDocuments all calls appropriately, and follows all procedures as dictated by policy and proceduresConducts themselves in a professional manner at all times – adheres to structured internet rules and regulations on the call center floorAttends all scheduled training as ...