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🥝 Customer Service Associate - Remote Support & Coordination

Guidedbyljtravel | pullman, United-States | Posted May 29, 2026

Job Description

Job Summary

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment.

This role is ideal for individuals who enjoy taking ownership of their work, staying organized, and guiding clients through a structured process. You will play a key role in helping ensure each client’s experience is handled smoothly from start to finish.

In this role, you will assist with coordinating travel-related services and supporting clients throughout the planning and booking process.

Key Responsibilities

  • Manage and respond to client inquiries in a timely and professional manner
  • Take ownership of client requests and follow them through to completion
  • Assist with coordinating travel arrangements, scheduling, and updates
  • Provide clear guidance and next steps to clients
  • Mainta...

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