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🥝 Customer Service & Brand Protection Associate

IMH Fragrance | columbus, United-States | Posted June 30, 2026

Job Description

Job description

JOB SUMMARY

We are looking for a sharp, responsible, and proactive individual with strong digital skills to join our growing team as a Brand Protection & Customer Service Associate . This onsite role combines direct-to-consumer customer support with essential brand protection responsibilities and is ideal for someone seeking meaningful, flexible part-time work in a fast-paced and growing company.

A background in customer service and strong digital fluency are essential. Full training will be provided for all brand protection tasks. We’re looking for someone analytical, organized, detail-oriented, and eager to learn and contribute.

Key ResponsibilitiesCustomer Support Operations, D2C (20%)

  • Deliver professional and empathetic assistance to end-users via digital channels, including email, chat, and contact forms (no phone support).
  • Efficiently manage the daily queue of ...

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