Customer Service Coordinator

Job Category: Service Requisition Number: CUSTO

Posted: May 13, 2026

Full-Time

On-site

Rate: $16 USD per hour

Houston | SLHOU 322 Almeda Genoa Houston, TX 77047, USA

Description

Classification: Non-Exempt

Job Summary: The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the Service Manager.

Essential Functions:

• In a courteous and professional manner, respond to customer service needs according to company policy and procedures.
• Make outbound calls or respond to inbound calls, performing such tasks as audits, up-selling opportunities, problem resolution, sales lead referral, cus...