Enjoy coordinating people, solving problems, and delivering great customer service?

Our client is a growing operations and facilities business that works closely with schools to manage the hire of their spaces outside of school hours. As a Customer Service Coordinator, you'll be responsible for supporting the day-to-day running of the venue lettings, coordinating on-site teams, and acting as a key contact for schools and hirers.

What will you be doing as a Customer Service Coordinator?

Coordinating rotas and shifts for On-Site Hosts across multiple venues
Acting as the main point of contact for schools regarding operational issues and queries
Supporting the smooth running of venue lettings and bookings
Managing communication between schools, hirers, and on-site hosts
Ensuring safeguarding procedures and company processes are followed at all times
Handling customer service enquiries professionally and efficiently
Monitoring schedules, bookings, a...