As **Customer Service Coordinator** you will combine the people management role with a hands-on customer service representative responsibilities for our internal and external customers to ensure the success of every sale at our US Oak Creek Manufacturing facility.
Accuracy is critical as you will record customer orders, sourcing to multiple fulfillment centers and working with our Planning, Scheduling, Production and Shipping departments for your assigned accounts.
This a hybrid (3 days in office and 2 days from home)-based position.
You will report to the GBS Leader.
This position is located in Queretaro.
You will work #LI-Hybrid
**Main Responsibilities**
- In team's management (estimated 20% of time):
- Ensure that the team is trained enough to provide expected services to the customers and keeps the knowledge documented in up-to-date manuals and standard operating procedures.
- Set the goals to the team members (based on PPG corporate strategy)...