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🥝 Customer Service Coordinator(Logistics)

JAMS HR Solutions | dubai, United-Arab-Emirates | Posted June 15, 2026

Job Description

Employment Type : Full-Time

Key Responsibilities Booking & Documentation
  • Forecasts : Conduct daily follow-ups with customers and circulate Cargo Booking Forecasts (CBF).
  • Bookings : Coordinate and process customer bookings for company services and third-party carriers.
  • NOCs : Verify customer details and issue Voyage No Objection Certificates.
  • Imports : Prepare and issue arrival notices to import customers prior to vessel arrivals.
Customer Service & Communication
  • Inquiries : Respond promptly to customer inquiries and provide professional support.
  • Quotations : Handle customer rate requests and prepare accurate quotations.
  • Updates : Maintain regular communication with customers, agents, and service providers.
  • Schedules : Ensure timely updates regarding vessel schedules, bookings, and service changes.
  • ...

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