Customer Service

Location: Dundee

Pay Rates: £13.97 to £32.55 per hour

Contract: Temporary to Permanent

Start Date: 08/06/2026

Hours: 37.5hrs per week (including weekends & bank holidays) This role follows a fixed 6‑week rotating night shift pattern, with shifts running between the hours 19:00 - 08:00. You will work a combination of nights and rostered days off (RDOs) across a structured rota.

Training

Full-time Monday - Friday & will take place 20:00 - 04:45am.

We're inviting you to bring your skills to a role that truly makes a difference-joining the UK's largest telecoms provider, trusted for over 85 years to handle 999 emergency calls.

As part of a team working 24/7 365 days a year we make a difference to people's lives. We provide critical services, where accuracy, speed and response, ensures people get the help they need, and it can save lives. This amazing team can answer hundreds of calls per shift for Emerg...