We are seeking a proactive and customer-oriented Customer Service Executive (Cloud Services) to support our Multi-Cloud Team (Global) in Kuala Lumpur. The successful candidate will manage customer support operations for hybrid cloud services and ensure smooth day-to-day account servicing.

Key Responsibilities

• Provide customer support services for hybrid cloud business operations.
• Manage customer accounts throughout the full account lifecycle.
• Handle daily communication and coordination with downstream customers.
• Support payment collection, fund management, consumption tracking, and quota management.
• Maintain customer information and perform routine backend platform monitoring.
• Assist in ensuring operational efficiency and service quality.

Job Requirements

• Diploma or above in Business, IT, Cloud Computing, or related fields.
• 1–3 years of working experience in cloud c...