Customer Service Executive (International Call Center)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Openings Customer Service Executive (International Call Center)

About the job Customer Service Executive (International Call Center)

If you love people, look no further! You will have an exciting opportunity to connect with an international customer base, working in one of the most reputable banks globally.

• Attend to inbound calls in a contact center environment
• Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction
• Able to resolve customer queries and issues with an aim to provide a first call resolution
• A good listener with an ability to establish a good rapport with the customers as well as attending to their needs to offer relevant product, services, and solutions from the brand
• Have a strong se...