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🥝 Customer Service Executive
Efficient E-Solutions Berhad | Shah Alam, Malaysia | Posted June 02, 2026
Job Description
Job Vacancy
Customer Service Executive
Job Descriptions
Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person Provides solutions and information to concerns. Preparation and standardization of documentation, reports and proposals given to clients. Ensure maximum goodwill from all transactions. Performs monitoring activities such as follow-up with customers on job progress and to gather information necessary to process orders thoroughly. Requirements
Candidate must possess at least a Diploma/Advance Diploma in Business Administration or other related discipline Minimum 2 years working experience in related field in similar industry Able to answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns