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🥝 Customer Service Front Store Supervisor

Shoppers Drug Mart / Pharmaprix | ottawa, Canada | Posted June 19, 2026

Job Description

Lead customer service excellence as a Front Store Supervisor, overseeing cashiers and merchandising operations. Drive efficiency in transactions and maintain store standards for optimal customer satisfaction.
As a Front Store Supervisor, you will ensure that customer service functions thrive through effective management of cash handling and cashier training. This position emphasizes problem-solving, training, and adherence to loss prevention protocols. Apply your organizational skills to create a positive shopping experience while complying with all health and safety requirements.
Key Responsibilities:
• Manage cashier and merchandising staff compliance
• Provide training and guidance to team members
• Implement and track loss prevention measures
• Resolve customer inquiries and issues effectively
• Maintain an organized and appealing store image
Requirements:
• Strong planning and decision-making ability
• Proficient computer skills and organized approach...

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