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🥝 Customer Service–Inside Sales

Esco Micro Pte. Ltd. | bintan, indonesia, Indonesia | Posted June 01, 2026

Job Description

Job Description

  • Handle inquiries, prepare quotations and/or invoices, order processing, and delivery issues with speed and accuracy.
  • Monitor payments.
  • Understand customers' needs and take ownership for customer satisfaction in assigned area.
  • Report and communicate with business partners.
  • Undertake ad-hoc projects/duties as assigned from time to time.
  • Provide excellent quality service and follow up with our valued clientel.
  • Work in collaboration with customers and internal departments to resolve issues and achieve customer satisfaction.
  • Job Requirements

  • College Graduate, preferably with Science or Engineer Background
  • At least 3 year experience working in customer service.
  • Good working knowledge of MS Office applications e.g. Excel and Word.
  • Strong command of the English language.
  • Able to work independ...
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