Call Centre and Customer Service

Heathwood, Brisbane, Australia

Customer Service Officer

• $37.13 per hour casual rate
• Monday to Friday 7.00am-4.00pm
• Heathwood Location
• Manufacturing industry
• Starting ASAP

We are seeking a dynamic, self starter to join a busy customer service team in Heathwood. As the Customer Service Officer, you will be responsible for the developing effective relationships with the clients national customer base.

Primary Roles and Responsibility

• Responding to online and phone enquiries in a timely and professional manner
• Performing bookings and schedules for staff and delivery drivers
• Following up on deliveries and ensuring DIFOT is adhered to
• Assisting Customers with claims relating to damages, breakages and/or incomplete good...