Bigpluschem is seeking a proactive Customer Service Lead in Plentong, Malaysia, to enhance customer experience in our e-commerce business. The ideal candidate will have 1-3 years of relevant experience, excellent communication skills, and familiarity with online platforms like Shopee and Lazada. This role entails customer support, marketplace operations, and team guidance. We offer a dynamic working environment, career growth opportunities, and performance incentives, along with additional benefits such as professional development and work-from-home options.
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