Join Longo's as a Customer Service Leadership Manager and guide a dedicated team in providing outstanding customer experiences. This full-time role requires passion for food and retail excellence.
In this strategic management position, you will bring at least two years of customer service experience and proven leadership skills. Responsibilities encompass mentoring, resolving issues, and upholding high operational standards while ensuring compliance with safety protocols. You'll also monitor local market conditions to adapt and excel.
Key Responsibilities:
• Inspire and coach team members for peak performance
• Handle team and customer conflicts professionally
• Uphold health and safety and merchandising standards
• Implement initiatives that drive company goals
• Monitor competitors and market trends
Requirements:
• 2+ years in customer service management roles
• Strong skills in customer engagement and conflict resolution
• Understanding of Employment...