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🥝 Customer Service Manager at Walmart Canada

Walmart Canada | magog, Canada | Posted June 06, 2026

Job Description

Elevate customer experiences as a Customer Service Manager with Walmart Canada in Magog, QC. Lead front-end operations to ensure exceptional service and customer loyalty.

In this role, you will coordinate front-end operations, manage compliance, and train associates on company procedures. Ensure a positive shopping environment by addressing customer and associate concerns and overseeing transactions. Your leadership will directly contribute to the effectiveness of Walmart's customer service initiatives.

Key Responsibilities:
• Ensure safe work processes are followed in the front end
• Handle customer and Associate concerns with effective guidance
• Monitor Front End associates and coordinate breaks
• Train Associates on company systems and procedures
• Oversee and assist with purchase, return, and exchange transactions

Requirements:
• Must be 16 years of age or older
• Experience in retail management prefe...

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