🌿 Back to all jobs

🥝 Customer Service Manager

Borg | Somersby, Australia | Posted May 28, 2026

Job Description

About the Role


We are seeking a highly experienced Customer Service Manager with a strong background in call centre operations to lead and inspire our customer service team.


This is a pivotal leadership role for the business. Reporting to the Supply Chain Manager, we are looking for a capable leader with a proven track record of consolidating and motivating teams. The successful candidate will play a key role in uplifting our service delivery standards and ensuring we provide exceptional support across the greater Group.


Key Responsibilities

  • Lead, coach and develop a high-performing customer service team within a call centre environment

  • Drive a strong service culture focused on responsiveness, professionalism and customer satisfaction

  • Consolidate and motivate teams to achieve operational and service excellence

  • Identify opportunities to improve existing systems, processes and workflows
  • ...

    Apply for This Position

    Submit Application