Job Overview

Work Location: Calgary, Alberta, Canada. Hours: 37.5. Line of Business: Personal & Commercial Banking. Pay: $47,200 – $66,600 CAD.

Responsibilities

• Support Relationship Managers/Analysts and Account Managers in meeting day‑to‑day customer needs and onboarding new customers.
• Deliver legendary customer experience and support profitable business growth.
• Meet or exceed CSO LEI target and ensure the unit meets or exceeds its LEI target.
• Facilitate customer requests through partners (CCSC, Visa, Retail Bank, etc.), ensuring a warm handoff and follow‑up process.
• Act as first point of contact for day‑to‑day administrative needs, questions and concerns.
• Develop a network of contacts across TD to improve customer service.
• Identify, recommend, introduce and refer appropriate TDBG business partners and products to maximize revenue, profit and retention.
• Support internal partners with ong...