🌿 Back to all jobs

🥝 Customer Service Officer (Night Shift)

Toll Group | bayan lepas, Malaysia | Posted June 23, 2026

Job Description

About Toll Group

At Toll, we do more than just logistics — we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge — big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

Key Responsibilities

  • Enter and maintain operational data accurately in accordance with standard operating procedures.
  • Monitor and update milestone tracking across multiple countries to ensure timely operational visibility.
  • Respond promptly to customer and internal queries via email and Teams chat, providing accurate and relevant information.
  • Record and validate operational details (e.g., cargo information) to support smooth workflows and compliance requirements.
  • Review an...

Apply for This Position

Submit Application