🌿 Back to all jobs

🥝 Customer Service Officer

jcc food concepts pte. ltd. | singapore, Singapore | Posted June 17, 2026

Job Description

Embark on a culinary adventure with us at Jumbo Seafood's First Halal Concept Seafood Restaurant in the vibrant heart of Geylang Serai. Be part of our dynamic team in a 170-seater restaurant featuring alfresco outdoor seating and 4 exquisite VIP rooms. Join us now and dive into a world of delectable flavors!
Key Responsibilities
Guest Relations Greet guests and manage seating arrangements professionally and efficiently Provide personalised service by remembering guest preferences and special requests Address feedback and resolve guest concerns calmly and diplomatically Monitor guest satisfaction and provide timely assistance throughout their visit Front-of-House Service Support waitstaff during peak periods (e.g. taking orders, serving, clearing tables) Ensure tables are properly set up and maintained Coordinate with kitchen and bar teams for smooth delivery of orders Reservations & Admin Handle reservations, walk-ins, and guest queuing Manage guest logs, VIP records, and table a...

Apply for This Position

Submit Application