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🥝 Customer Service Officer
M-TECH AIR-CON & SECURITY ENGINEERING PTE LTD | singapore, Singapore | Posted June 04, 2026
Job Description
Responsibilities: - Scheduled, pair up and coordinated job with technicians
- Receive MA enquiry via call, email, or WhatsApp.
- Prepare daily schedule and checklist
- Prepare and send quotation for repair or replacement works.
- Follow up with the customer for quotation approval.
- Record job confirmation for tracking.
- Prepare and submit for all side EGPTW, namelist, RA, SWP, MOS, HP for monthly servicing and repair works.
- Check, scan service report in system and submit to client
- Monitor and follow up of water treatment report with NEA submission
- Submit contractor summary sheet after job completed for repair and servicing
- Monitor, follow up of WRPC, SE etc
- Prepare and submit invoice in Ariba
Requirements: - Diploma in Engineering, Facilities Management, or related field.
- At least 2–3 years of relevant experience, ideally handling term...