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🥝 Customer Service Officer
Recruit Express Pte. Ltd | singapore, Singapore | Posted June 07, 2026
Job Description
Key Responsibilities - Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors.
- Provide assistance to customers on the use of the Company's portals and mobile app.
- Ensure every service request/feedback/complaint is followed through to closure within service standards.
- Comply with internal policies, procedures and the relevant laws and regulations.
- Assist in department procedures, workflows and administration.
Requirements - Minimum Nitec/Higher Nitec/Diploma
- Minimum at least 1-3 years in customer service setting
- No healthcare experience needed
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