Job Summary Join a professional beauty and wellness company with 40 years of experience, providing Facial, Slimming, and Therapeutic massage services. Engage customers through service bookings and support daily operations in a dynamic, customer-focused environment.
Responsibilities - Initiate cold calls to customers to secure service bookings and increase client engagement
- Deliver attentive customer service to address client inquiries and enhance satisfaction
- Manage reception tasks including greeting clients and coordinating appointments efficiently
- Conduct reminder calls to confirm upcoming appointments and reduce no-shows
- Prepare and issue accurate invoices for services rendered
- Perform day-end sales settlement to ensure accurate financial records
- Adapt to a challenging work environment with a positive and outgoing attitude
- Communicate effectively with clients to build rapport and pro...