We are looking for a dedicated and service-oriented Customer Service Officer to join our growing clinic. If you enjoy interacting with people and thrive in a fast‑paced healthcare environment, we welcome you to be part of our supportive and dynamic team.
Key Responsibilities Patient Reception & Front Desk Management - Greet and attend to patients, visitors, and walk‑ins in a warm, professional, and courteous manner
- Ensure patients are attended to promptly and guided through the registration and consultation process smoothly
Appointment & Patient Coordination - Manage appointment scheduling, confirmations, rescheduling, and cancellations efficiently
- Coordinate patient flow to minimize waiting time and ensure smooth clinic operations
- Follow up with patients on upcoming appointments, treatment plans, and wellness programs when necessary
Administrative & Operational Support