TXM Recruit are currently supporting the recruitment of a Customer Service Administrator on a 6-month contract to join a busy and fast-paced commercial and sales environment.

This is a key role focused on delivering first-class customer service, ensuring accurate order administration, and supporting the wider sales function to drive order intake, invoicing, and overall business growth. You will act as a central point of contact for customer communications, ensuring all enquiries, quotations, and orders are handled efficiently and professionally.

Key Responsibilities
Manage and resolve customer enquiries, complaints, and communications through to completion
Process and accurately enter customer orders using ERP/MRP systems, ensuring compliance with internal processes
Prepare and issue order acknowledgements, quotations, and customer responses in a timely manner
Maintain accurate records of all customer interactions via CRM systems
Support RFQ and tender su...