Job Title: Customer Service Operator

Location: Bastrop Texas 78602 (Onsite)

Duration: 12 Months Contract

Payrate : $16/hr on W2.

JOB DESCRIPTION:

General Overview: Operates, receives and routes calls using a telephone and performs associated clerical work utilizing information systems for data retrieval. Greets and assists callers, determines the nature of callers' business and connects the call to appropriate staff. May serve as back up personnel to LCRA reception area desks. Operates a telephone to connect calls to appropriate staff. - Makes a good first impression to customers by being responsive, friendly, professional and helpful. - Performs clerical work associated with calls such as using an online directory and intranet web pages. - Greets and assists callers, determines the nature of callers' business and provides appropriate info...