🌿 Back to all jobs

🥝 Customer Service Quality & Projects Manager

Redcare Pharmacy | Sevenum, Netherlands | Posted May 24, 2026

Job Description

Job Description

About your tasks:

  • Responsibility for monitoring, analyzing, and reporting relevant data and KPIs to ensure transparent and efficient operations
  • Planning, setting up, and managing projects, including coordinating initiatives and tracking results
  • Analyzing, optimizing, and continuously improving existing processes to create sustainable and efficient workflows
  • Ensuring and continuously enhancing structured and transparent documentation processes, including reporting
  • Managing and developing external partners, including performance management, regular reviews, and ensuring defined quality and service levels
  • Collaborating closely with relevant stakeholders to identify optimization opportunities and implement measures to improve quality and efficiency — particularly in the context of working with external partners

Qualifications

About you:

  • Succes...

Apply for This Position

Submit Application