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🥝 Customer Service & Rental Facilitator, Lift Truck

Patten CAT | Davenport, United States | Posted June 26, 2026

Job Description

Working Hours/Days

7:30 am – 4:00 pm Monday- Friday

Overview


The Customer Service & Rental Facilitator - Lift Truck will be responsible for assisting customers with their equipment rental needs, facilitating getting equipment back to a ready-to-rent condition. Will also be responsible for scheduling equipment deliveries, pick-ups, and transportation. Will assist Store Coordinator with any miscellaneous/special projects or tasks as needed.


Basic Duties


+ Responsible for assisting customers with sales and rental equipment needs.

+ Assist walk-in customers with sales and service needs.

+ Enter all rental contracts, billing statements/invoices.

+ Order rental forklift supplies, sell supply items and be responsible for re-stocking supply items.

+ Answer calls and customer questions in a timely manner, providing excellent customer service to all customers.

+ Schedule trans...

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