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🥝 Customer Service Rep -FMLA
Axelon Services Corporation | Bloomfield, Connecticut, United States | Posted May 04, 2026
Job Description
Job Title: Customer Service Rep - FMLA
Location: Bloomfield, CT
Max Pay Rate: $20 Per Hour
Core Skills and Experience:
- 1 year of familiarity with state PFL and FMLA
- 2 years of Customer Service background
Key Responsibilities:
- Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
- Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state, and company policies.
- Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers, and other key stakeholders necessary to appropriately determine liability.
- Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely subm...