Description We are looking for a detail-oriented Customer Service Representative 2 to support order management activities for a manufacturing-focused team. This is a Contract position that requires strong customer support skills, accuracy in order entry, and the ability to coordinate effectively with internal partners. The ideal candidate brings prior experience working with ERP platforms in a production or manufacturing environment and can manage customer requests, order changes, and issue resolution effectively.

Responsibilities:
• Enter customer orders into ERP systems with a high degree of accuracy and confirm that all order information is complete before processing.
• Review incoming orders for discrepancies, resolve exceptions related to pricing or order details, and follow through to completion.
• Respond to customer questions and concerns regarding order status, returns, exchanges, cancellations, and revisions in a timely manner.
• Track orders throughout t...