Accurate Background is seeking a dedicatedCustomer Service Representative to join its Client Services team in Brighton. This full-time hybrid role offers the opportunity to provide exceptional support to clients and applicants, ensuring a positive customer experience while advancing the background screening process.

• Job Title: Customer Service Representative
• Location: Brighton (Hybrid work; office attendance required during training)
• Salary: £24,000–£28,000 per annum (depending on skills and experience)
• Contract Type: Full-Time
• Shift Pattern: Start times between 7–10 a.m.; hybrid/remote options considered after training
• Department: Client Services
• DBS Requirement: Basic criminal record check required

Role Overview

The Customer Service Representative will act as the “voice” of Accurate Background, connecting with customers to provide information, resolve issues, and deliver ...