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🥝 Customer Service Representative

CallForce | Cape Town, South Africa | Posted June 05, 2026

Job Description

Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss!


What You’ll be Doing


Do you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over email, social media platforms & making outbound client follow ups.


During a Typical Day, You’ll



  • Answer incoming communications from customers over email or social media platforms

  • Phoning customers back with relevant feedback

  • Conduct research to provide answers for customers to resolve their issues


Requirements



  • Matric

  • Fluent English (Higher Grade English pass in Matric)

  • 2-3 years or more of customer service experience in a Contact Centre

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