Description
Let’s be honest—great customer service is more than answering questions. It’s about building trust, solving problems, and leaving someone feeling better than when they called. If that sounds like you, this Customer Service Representative opportunity in Clive could be a great fit. You’ll play a key role in helping customers navigate new business processes while keeping operations running smoothly behind the scenes.


What You’ll Be Doing:

+ Taking inbound calls and responding to customer questions with confidence and care

+ Helping clients understand policies, updates, and next steps

+ Keeping customer records clean, accurate, and up to date

+ Tracking conversations and follow-ups in internal systems

+ Supporting billing and benefits questions by clarifying details and directing next steps

+ Reviewing new business submissions and helping move them forward efficiently

If you are looking for a cont...