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🥝 Customer Service Representative, GPL - WellsOne Service Delivery

Wells Fargo | Taguig City, Philippines | Posted June 20, 2026

Job Description

**About this role:**

Wells Fargo is hiring for Customer Service Representative to support our WellsOne Service Delivery under **Global Payments & Liquidity (GPL)** group. You are responsible for responding to inquiries and issues from customers on a variety of complex financial products, services and/or select customer segments through a variety of channels. Answers inquiries, resolves problems, and provides a best-in-class customer experience while adhering to work guidelines, policies, and regulations.

**In this role, you will:**

+ Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Interact with customer service team and perform moderately complex customer support tasks
+ Manage risk by following all policies and procedures and stay...

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