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🥝 Customer Service Representative

Shively Diversified Management Services | Grand Rapids, Michigan, United States | Posted May 16, 2026

Job Description

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.



Responsibilities:
• Create and track sales orders, purchase orders, and invoices
• Maintain a high level of professionalism with customers demonstrating excellent customer service
• Ensure orders are input accurately and follow up on missing information and open orders
• Control and manage incoming and outgoing documents
• Respond to customer questions with accurate and relevant information promptly


Requirements



  • A high school diploma and 1-3 years of customer service experience is preferred

  • Able to complete assigned tasks working with little to no supervision

  • Good written and oral...

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