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🥝 Customer Service Representative - Insurance Account

V-Call Center Link Inc. | manila, Philippines | Posted June 15, 2026

Job Description

Responsibilities

  • Assist employees with their 401(k) and US retirement plans by explaining options, processing transactions, and addressing inquiries related to contributions, withdrawals, and plan policies.
  • Communicate effectively via phone, email, and chat to educate and support employees, ensuring a seamless and positive experience with their retirement benefits.

Qualifications

  • 2 years solid 401K/US Retirement Experience (Employee Facing) Required
  • Requires excellent written and verbal communication
  • HS Grad (Old Curriculum)/SHS Grad/Completed 2yrs in college w/ no back subjects
  • Hybrid Set-up at Taguig

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