Customer Service



The Candidate will be trained on and responsible for, taking incoming calls and emails, accurately processing and expediting orders as well as request for quotes.

The position requires the candidate be computer literate, have a pleasant, professional speaking voice and writing skills.

• Professional and courteous ongoing contact with customers before, during, and after a sale.


• Code and input customer orders, pricing information, and additional data into the computer system.


• Provide excellent customer support through knowledge of products and their applications.


• Continuously improve and maintain in-depth product knowledge.


• Coordinate deliveries with Operations staff.


• Assist walk-in customers.


• Handle and resolve customer issues.


• Maintain effective communication with customers, man...