Job Title: Customer Service Representative (CSR)

Position Overview:

Seeking a proactive and customer-focused Customer Service Representative to support domestic order management and implement functional excellence in line with business and customer needs. This role emphasizes continuous improvement, quality compliance, and cross-functional collaboration across multiple departments and systems.

Key Responsibilities:

• 
  

  Manage domestic customer orders, pricing, documentation, and invoicing using SAP-R3 or equivalent systems

  
  


• 
  

  Respond to customer inquiries and resolve disputes using business unit tracking systems

  
  


• 
  

  Issue credit/debit memos and process samples and rebates

  
  


• 
  

  Monitor sales orders through the fulfillment process

  
  


• 
  

  Collaborate with ...