Our client, a leading organization in the healthcare industry, is seeking a dedicated Customer Service Representative to join their team. As a Customer Service Representative, you will be an essential part of the Customer Support Department supporting members and providers. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a customer-focused attitude, which will align successfully within the organization.

**Job Title:** Customer Service Representative

**Location:** Marquette, MI

**Pay Rate:** $18.50 per hour

**Shift:** Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch break

**What's the Job?**

+ Provide exceptional customer service to members and healthcare providers via inbound and outbound calls
+ Route information to appropriate departments and resolve member issues efficiently
+ Accurately document all correspondence and interactions in the claims man...