Job Description
Job Title:
Customer Service Executive
Location:
Thane/Vikhroli
Experience:
0-2 Years
Working Days:
5/6 Days a Week
Weekly Off:
1/2 Rotational Week Off
Employment Type:
Full-Time
Interview type:
Face to Face interviews
Job Summary
We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Thane/Vikhroli, Mumbai. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply.
Key Responsibilities
Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels.
Respond to customer inquiries in a professional and timely manner.
Resolve customer complaints and escalate complex issues when required.
Maintain a...