Position: Customer Success Specialist (English & Cantonese speaking)

Location : Livingston tower, George Town, Penang, Malaysia

Job Details : Non-voice Customer service - data entry, backend work, processor

Operating hour : Monday to Friday, 8:30a.m. to 5:30p.m.

Salary : Basic RM 3,500 + Language allowance RM 300

Join Date: 1 June 2026

Overview

Job Summary:

We are seeking a detail-oriented and customer-focused Customer Service Representative (Non-Voice) Cantonese Speaking to support an established insurance client. This role primarily involves handling customer inquiries via written channels (email, chat, and back-end processing), ensuring accurate and timely resolution while maintaining high service standards.

Qualifications

• Language: Fluent in Cantonese (read & write) – mandatory
• Good command of English
• Education & Experience: Fresh graduates are encouraged to apply; Cu...