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🥝 Customer service representative

MCC Label | paarl, South-Africa | Posted June 24, 2026

Job Description

Purpose of the Role

To provide a courteous, prompt, and professional administration service to all customers and internal departments and ensure all accounts are administered comprehensively.

Role

In this exciting role, you will:

Communicating schedules and order dates to external sales teams and customers. Raising customer orders on the business system, receive customer repeat orders with an amendment to the artwork & process through the appropriate procedure. To work with Estimating and Sales Departments to ensure correct pricing is issued to the customer, entered the Business System and invoiced. Receiving a customers’ request for order amendment, confirm the amendment with production and purchasing and issue notice to senior management of any sales projection change. Raising a concession form for customer trials when required, ensuring that no customer trial progresses without either a purchase order from the customer or a concession form. Forward all received inf...

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