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🥝 Customer Service Representative
Monarch Diversified Logistics, Inc. | parañaque, Philippines | Posted June 15, 2026
Job Description
Job Description
Employee Recognition and Rewards
Quarterly Gifts
Government Mandated Benefits
Insurance Health & Wellness
Health Insurance
Responsibilities
- Responsible for coordinating with customer stakeholders for all incoming and outgoing shipment.
- Ensuring that consignee details of customer will be followed accordingly.
- Validating that Invoice & packing list provided to vendor is complete with accurate details and ready for customs clearance.
- Request necessary authorization letters, undertaking, and other documents from customer.
- Verifying the accuracy of Customs declarations and computation of duties and taxes and sending approval to proceed with import clearance formalities.
- Attending to general inquiries of customer stakeholders regarding shipment status.
- Monitoring of turn‑around time of cargo releasing ensuring that shipment will release bas...