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🥝 Customer Service Representative

Robert Half Office Team | Quakertown, United States | Posted May 28, 2026

Job Description

Description
We are partnering with a well-established local manufacturing company seeking a Customer Service Representative to join their team. This individual will serve as the primary point of contact for customers, supporting order management, coordinating with internal departments, and ensuring a seamless customer experience from inquiry through delivery.


Key Responsibilities:

+ Respond to customer inquiries via phone and email in a timely, professional manner

+ Process and track customer orders, ensuring accuracy and on-time delivery

+ Coordinate with production, shipping, and sales teams to provide order updates

+ Resolve customer concerns, discrepancies, and delivery issues

+ Maintain accurate customer records, order details, and documentation in systems

+ Support administrative tasks such as data entry, reporting, and file management

Requirements
Qualifications:

+ 2+ years of custome...

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