DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise has proven with over 1 million service contracts, products, and warranties, and over $300 million in claims.
The SilverRock Customer Service Representative is responsible for inbound and outbound phone calls where you’ll educate and answer questions regarding the customer’s warranty. We simplify the complex world of automotive warranties and provide world‑class customer service in a fast‑paced call center environment.