Job Description
Job Title: Hybrid - Customer Service Representative
Job Description
This contract Customer Service Representative role focuses on high-volume order administration and customer support for a life sciences–focused organization in San Diego. You will manage the full order lifecycle in a structured, process-driven environment, entering and tracking orders in a database or order management system while responding to customer inquiries via phone and email. This position offers the opportunity to join a large, collaborative cohort as part of a major system implementation and team expansion, contributing directly to efficient order fulfillment and strong customer satisfaction.
Responsibilities
+ Process a high volume of daily customer orders accurately into a database or order management system, ensuring all information is complete and correct.
+ Manage the full order lifecycle from receipt through fulfillment, including verifying details, monitoring status, and ensu...