Job Summary

Provide commercial support for inside sales, order services, manufacturing reps/agents, and customers by preparing quotations/proposals and responding to customer order requests.

Job Responsibilities

• A. Provide primary support for proposal and quotation creation.
• B. Support order management activities for end customers, distributors and manufacturing agents.
• C. Deliver exceptional internal and external Customer Service by meeting or exceeding SLA response times on all activities.
• D. Identify and implement process improvements.
• E. Facilitate proper and efficient information and communication flow in an effort to meet or exceed customer needs and departmental and division-wide performance expectations.
• F. Ability to handle high-pressure, fast-paced environment requiring diligence to detail and accuracy.
• G. Proven analytical and critical thinking skills.
• H. Ability to constructiv...