Job Description
Build your career, not just your resume.
For more than 70 years, Regal Plastic has been a trusted leader in distributing and fabricating plastic products that power industries across the U.S. Now we’re looking for a Customer Service Representative who’s ready to grow with us and be the face of our Springfield branch.
This isn’t a high-turnover call center job. You’ll be building relationships with long-standing business customers, supporting sales teams, and learning a niche industry that offers room to advance.
What You’ll Do
+ Support existing business accounts with quotes, bids, and order follow-ups.
+ Answer and resolve customer calls and emails with accuracy and speed.
+ Enter orders and track shipments to ensure on-time delivery.
+ Partner with sales and management to identify new opportunities.
+ Be the customer’s voice inside our company.
Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - ...