Description We are looking for a compassionate Customer Service Representative to serve as the first point of contact for clients seeking behavioral health support in Florida. This contract opportunity with permanent potential is ideal for someone who can create a welcoming experience, remain calm in sensitive situations, and provide thoughtful assistance to individuals who may be facing difficult personal circumstances. The person in this role will help coordinate front-desk activities, support appointment scheduling, and ensure client information is handled accurately and professionally across outpatient service locations.

Responsibilities:
• Welcome clients, visitors, and staff in a respectful and reassuring manner while creating a positive front-desk experience.
• Manage check-in and check-out activities efficiently, ensuring records are accurate and services move forward without unnecessary delays.
• Receive client payments, provide receipts, and reconcile the ca...